- interaction scoring
- transaction-level detail
- activity attribution
- constant communication
- cross-channel triggers
- personalized content
- web, mobile, email, social, direct mail
- payment and loyalty
- REST API
Unlike B2B CRM companies, you are not trying to organize tens-of-thousands of records, but tens-of-millions of customer interactions . Beanstalk IO includes an uncomplicated, yet highly scalable consumer CRM system for storing your customer data. Our cloud-based B2C CRM is simple, clean, and effective. It comes with sophisticated de-duping, contact merging, and the ability to organize and store immense amounts of activity data for each customer, recorded in real-time with field-level history. We play nice with others, and our API allows integration with your systems, allowing all your tools to read and write from one customer marketing master database.
This is our secret sauce. Our highly-scalable engine will apply rules to your customers’ activities that trigger multi-channel marketing actions in real time. Personalization is far more than just being able to insert a name in an email. With Beanstalk IO, anything that you can imagine doing to a million customers, you can do one-on-one, delivering millions of personalized and highly coordinated, cross-channel experiences.
Beanstalk IO can process massive amounts of data, including transactional data from POS, web or mobile app clicks, email opens, Facebook “likes”, tweets, payment records, or survey responses. Any pattern of activity can be set to trigger an immediate marketing response, and these rules can be strung together in a complex ballet of communications that increase your return on marketing investment (ROMI).
Contact us to discuss your specific needs, and we will show you a 30-day plan to get up and running.