Header & Footer Templates

Xenial Portal Data Management Kitchen Settings

To configure kitchen ticket header and footer templates:

  1. From the Kitchen Settings menu, select Header & Footer Templates.

  2. From the Header & Footer Templates screen, select Create Template.

  3. Define Naming Settings.

  4. Define Layout Settings.

  5. From the upper-right of the screen, select Save.

Naming Settings

From the Naming section, define the following:

Field

Description

Name

Type a name for the template.

Description

Type a description of the template.

Layout Preview

From this field, see a preview of the configured layout template.

Layout Settings

From the Layout section, add and customize the contents to display in each row of the kitchen ticket header. The first row in the header is named "Row 1".

To add a row:

  • From the dropdown in the upper-right of the Layout section, select Add Row.

To add contents to a row:

  1. From the Layout section, locate the row.

  2. From the right of the row, select the 3-dots menu.

  3. From the dropdown, select Add Data.

  4. From the Add Data window, select one or more items to display in the row. The following describes the available items:

    Item

    Description

    Panel ID

    Sequential number assigned to each kitchen ticket.

    Order Status

    Current state of the order at the POS.

    Full Order Number

    Order number assigned to the order at the POS.

    Expo Number

    Expo number assigned to the order at the POS.

    An Expo number is a short number that is used to easily identify an order. It is typically communicated to the customer when they place their order and later called out to them when their order is ready.

    Using expo numbers to identify orders is easier and faster than using the longer order number or capturing the customer's name.

    Short Destination Name

    Short name defined for the order destination.

    Full Destination Name

    Full name of the order destination. Display the full name to enable the kitchen staff to more quickly recognize the order destination.

    Order Timer

    Amount of time since the order arrived in the kitchen.

    Hold Timer

    The Hold Timer is the amount of time the order has been sitting in the ‘Hold’ area awaiting customer arrival. The Hold Timer starts when the order is bumped from the upstream screens.

    When the elapsed hold time exceeds the defined warning and overdue times, a visual and audio alert is triggered.

    Order Source

    Order source (e.g. Mobile App, Web Site, Restaurant Terminal) associated with the order.

    Customer Name

    Customer name associated with the order (when applicable).

    Vehicle

    Customer's vehicle color and type.

    Table Number

    Table number associated with the order.

    Tent Number

    Table tent number associated with the order.

    Cashier Name

    Name of the cashier who entered the order.

    Server Name

    Name of the server who entered the order.

    Terminal ID

    ID of the POS terminal where the order was entered.

    Course Names

    Order items for each course on separate kitchen tickets when an order is made up of different courses (i.e. Appetizer, Entree, Dessert).

    Each ticket is associated with the same order number.

  5. From the lower-right of the Add Data window, select Add # Items. The selected items are added to the Layout section.

  6. To the left of the listed items, select and drag the control to sort the items in the desired sequence.

To customize header row data:

  1. From the Layout section, locate the data.

  2. From the right of the data row, select the 3-dots menu.

  3. From the dropdown, select Customize Data.

  4. From the Customize window, define the following:

    Field

    Description

    Row Span

    From the dropdown, select the number of header rows to span with this data.

    This field is only available for the first header row. This field is not available if the header includes only one row.

    Alignment

    From the dropdown, select the desired cell alignment option.

    Width Sizing

    From the dropdown, select the desired option:

    • Fill Available - Fill the available space on the row with the data.

    • Fixed Width % - Fit the data within the specified percentage of the available space. In the Fix Width % field, type the percentage.

  5. From the lower-right of the Customize window, select OK.

(Optional) Create an alternate group of header row data to display in the event the default data is unavailable for an order. To create an alternate group of header row data:

  1. From the Layout section, locate the data.

  2. From the right of the data row, select the 3-dots menu.

  3. From the dropdown, select Create Alternative Group.

  4. Add and customize data for the alternate group as needed.

Once a header & footer template is created, assign the template to a kitchen screen. See Kitchen Cell Settings.