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General Settings

Xenial Cloud Portal Data Management Kitchen Settings Kitchen Screen Settings

The following describes the settings in the General page of the Kitchen Screen Settings editor.


Name and describe the screen; select a default kitchen scheme and bump bar map.

Screen Layout

Select the desired screen orientation and define layout settings.

Popup Menu

Select the functions to include on the popup menu.

Upstream Screens

Select the displays that are "upstream" of this display. Order items from the selected displays also appear on this display.

Upstream Screens for Hold Timer

Select the upstream screens that trigger the Hold Timer on this display when corresponding orders are bumped.

Priority Order Destinations

Select the order destinations that can be sent to the display from the POS as "high priority orders".





Type a name for the kitchen screen.


(optional) Type a detailed description of the kitchen screen.

Screen Type

Select the type of kitchen screen to add:

  • Basic - Displays orders sent from the Ordering application for the kitchen staff.

  • Order Ready - Enables the customer to see the status of their order. A name is assigned to the order (usually the customer's name). The name appears in the "In Progress" column while the order is prepared. When the order is ready for pickup, the name appears in the "Ready" column.

Footer Text

Type the name of the kitchen display. This name is displayed in the screen footer.

Native Scheme

From the dropdown, select the default kitchen scheme for this display.

The selected kitchen scheme name is not displayed in the title bar when the scheme is active.

Bump Bar

Select the desired bump bar map for this screen.

A bump bar map defines the basic functions of the bump bar buttons and the bump bar's alternate functions.

Screen Layout




Select the desired screen orientation:

  • Row – The order cells on the screen are sequenced in rows with the orders listed left-to-right.

  • Column – The order cells on this display are sequenced in columns with the orders listed top-to-bottom.


Split screen displays are only supported in Row orientation.

Column Count

Type the number of order columns to include on the display.

Split Offset

Type the first cell number for the second screen on a split screen display.

Valid values: 0-6


This setting is only applicable to split screen displays.

Default Pane

Select the pane to enable on the display by default. The available panes include:

  • Sticky Summary

  • Forecast

  • Sticky Ingredients

About the Sticky Summary Pane

The Sticky Summary Pane displays the "All Day Count" for a kitchen display. The "All Day Count" refers to the total quantity of each order item from all active orders on the display.

The kitchen staff preparing the order items refers to the Sticky Summary Pane to quickly determine the order item quantities to prepare. The order item quantities are automatically updated as orders are bumped and new orders are added.

About the Forecast Pane

In store environments where products must be prepped ahead of customer demand, the kitchen staff can view production forecast data, eliminating the need to print and post reports from other systems.

The production forecast data (or build-to numbers) informs the kitchen staff how much of each product needs to be prepared for a specific period of time in order to meet the forecasted customer demand.

About the Sticky Ingredients Pane

The Sticky Ingredients Pane displays aggregated quantities of order item ingredients. The kitchen staff can refer to the pane to quickly determine the order item ingredients to prepare in order to fulfill the orders routed to their station.

The ingredient quantities are automatically updated as orders are bumped and new orders are added.

Ingredients Pane Decimal Place

Type the desired number of decimal places to use for ingredient quantities on the Sticky Ingredients Pane.

Ingredient Item Layout

From the dropdown, select the desired layout option for the Sticky Ingredients Pane:

  • Stack - (Default) Display the item ingredient quantity below the ingredient name.

  • Side By Side - Display the item ingredient name and quantity on the same line.

Max Ingredients Per Page

Type the maximum number of ingredients to display per page on the Ingredients Pane. The default is 10.

Auto Page Transition

Automatically rotate the pages of the Ingredients Pane when there are multiple pages of ingredients. The default is On.

Page Transition Time(s)

Type the number of minutes to display each page of the Ingredients Pane before automatically transitioning to the next page. The default is 3.

This field is only available when the Auto Page Transition toggle is set to On.

Show Average Service Time

Display the average service time in the footer of the kitchen display to notify the kitchen staff of their average Speed-of-Service (SoS).

Service time is calculated by subtracting the "Bump Time" of an order from its "Sent Time". The average service time is displayed on the kitchen display in a defined time interval.

When Show Average Service Time is enabled, specify the time interval at which to calculate the average service time:

  • Select one of the provided intervals or select Custom to define a custom interval.

  • In the Average Service Time field, type the custom interval (in minutes).

Popup Menu



Advanced Functions

Allow the user to access additional features from the popup menu on the display, including Refresh Config.

Change Station

Include the Change Station function on the popup menu, which changes the kitchen station that is assigned to the display.

Refresh Configurations

Include the Refresh Config function on the popup menu, which updates XKM with the latest Data Management configuration updates.

Recall Last

Include the Recall Last function on the popup menu, which recalls the last order bumped from the screen.

Recall Screen

Include the Recall Screen function on the popup menu, which displays a list of recalled orders.

Bump Recalled Orders

Allow the user to bump all recalled orders from the kitchen display using the the popup menu.

Park/Unpark Order

Allow the user to flag an order as Parked/Unparked using the Park/Unpark Order option from the popup menu.

This is useful for the Drive-Thru destination when a customer in the drive-thru lane is asked to park their car and wait for their order.


Enable the +10 command to allow the kitchen staff to select orders that have double-digit cell numbers using the bump bar.


Include the Recipes function on the popup menu, which enables the kitchen staff to view the recipes of order items.


Include the Language function on the popup menu, which enables the kitchen staff to change the language of the display text.

Destination Filters

Allow the user to dynamically filter the orders on the screen by their respective order destination.

Font Display Size

Include the Font Display Size function on the popup menu, which enables the kitchen staff to configure the font size of kitchen tickets.

Scheme Change

Include the Scheme Change function on the popup menu, which is used to change the current kitchen scheme.


Include the option to open the Notifications menu on the popup menu.

Forecast Pane

Include the option to open the Forecast Pane on the popup menu.

Ingredients Pane

Include the option to open the Sticky Ingredients Pane on the popup menu.

Upstream Screens

Select Add Screens to select the displays that are "upstream" of this display. Order items from the selected displays will also appear on this display.

About the Upstream Status Feature

Orders and combo meals are generally prepared at two or more different stations prior to final assembly and delivery to the customer. The Upstream Status feature indicates the status of order item components at other stations and disallows the bumping of an order from a kitchen display until all order item components are fully prepared.

See also Show Upstream Indicators on the Cells page of the Kitchen Screen Settings editor.

Upstream Screens for Hold Timer

Select Add Screens to select the upstream screens that trigger the Hold Timer on this display when corresponding orders are bumped from them.

The Hold Timer is the amount of time the order has been sitting in the ‘Hold’ area awaiting customer arrival. The Hold Timer starts when the order is bumped from the upstream screens.

Priority Order Destinations

Select Add Destinations to select the order destinations that can be sent to the display as "priority orders".

When XKM receives an order from the Ordering application with a priority flag, XKM identifies the order as a priority order and presents it on the kitchen display as follows:

  • "Priority Order" is displayed in the kitchen ticket header.

  • The order is displayed in the first cell of the order queue ahead of all other orders.

This notifies the kitchen staff that they need to prepare the priority order immediately before other orders in the queue.