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Printer (OPOS)

Xenial Cloud Portal Data Management Ordering Settings Hardware Peripherals

To define settings for an OPOS printer:

  1. From the upper-right of the Peripherals area, select New Peripheral.

  2. From the Peripheral Type dropdown, select Printer.

  3. From the Peripheral Schema dropdown, select Printer.

  4. From the Connection Type dropdown, select OPOS.

  5. Select Continue.

General

To define settings on the General page:

  1. Locate the Peripheral Type section.

  2. Toggle Active to Active if the device is available for use at the site.

    Multi-site users: To the right of the field, select the globe icon to define values for each site.

  3. Locate the Peripheral Configuration section.

  4. Define the following settings:

    Field

    Description

    Peripheral Name

    Type a name for the device.

    Printer Type

    From the dropdown, select the type of printer: Receipt Printer or Kitchen Printer.

    Vendor

    From the dropdown, select the vendor for the device.

    Model

    From the dropdown, select the device model.

    Cutting Option

    From the dropdown, select the method to cut the printer paper:

    • Full Cut - Cut the paper fully and detach it from the roll.

    • Partial Cut - Cut the paper partially to enable the user to pull it from the roll.

    • Tear Bar - The operator detaches the paper from the roll using the physical tear bar attached to the printer.

    Label Printer

    Toggle Yes if the printer has the capability to print sticky (adhesive) labels.

  5. Locate the Connection Configuration section.

  6. Define the following settings:

    Field

    Description

    Logical Name

    Type the name of the file that is linked to the physical device name. The file name specifies the address and physical connection of the device to the system.

    Host Name

    Type the name of the host associated with the device.

    Port

    Type the port number that is used to connect to the device.

    Log Level

    From the dropdown, select the desired level of logging to save to the log file for troubleshooting purposes.

    Transfer Protocol

    From the dropdown, select the applicable transfer protocol: HTTP or HTTPS.

    Startup Delay

    Type the number of seconds to delay during system startup. The startup delay provides drivers and other dependencies sufficient time to load.

Printer Options

To define the Printer Options:

  1. From the menu pane on the left, select Printer Options.

  2. Define the options in the following sections:

    Section

    Description

    Print Template

    Select the formatting template for print jobs.

    To add a print template set:

    1. Select Add Set.

    2. From the Print Template Set Options window, select +Add Template.

    3. From the Print Templates dropdown, select the template.

    Backup Printers

    Select the backup printers to use in the event this printer is unavailable.

    To add a set of backup printers:

    1. Select Add Set.

    2. From the Backup Printer Set Options window, select +Add Backup Printer.

    3. From the Backup Printer dropdown, select the printer.

    4. Add additional printers as needed.

    5. Select and drag the control to the left of the listed printers to sort them in the desired sequence.

    Preferred Terminal Assignment

    Select the POS terminals to associate with this printer.

    To add a POS terminal set:

    1. Select Add Set.

    2. From the Preferred Terminal Assignment Set Options window, select Add Preferred Terminal.

    3. From the Preferred Terminal dropdown, select the terminal.

    4. Add additional terminals as needed.

    5. Select and drag the control to the left of the listed terminals to sort them in the desired sequence.

  3. From the upper-right of the screen, select Save.

Filters

Opmerking

The following settings are only available for Kitchen Printers.

From the Filters page of the Peripherals editor, define filters to determine the type of items to print from this printer:

  1. From the menu pane on the left, select Filters.

  2. From the Filters page, locate the Filters section.

  3. From the Configuration Type dropdown, select the desired filter configuration type:

    Type

    Description

    Basic

    Define basic filters using the forms provided on the Filters page.

    Advanced

    Define the filter conditions using the advanced filter form.

Basic Filter

The following describes how to define basic item filters for the kitchen printer using the following forms:

  • Routing Categories

  • Table Tags

  • Destinations

  • Order Sources

  • Item Sources

Routing Categories

Only order items that are assigned to the identified kitchen routing categories are printed. If no routing categories are identified, all order items are printed regardless of the assigned routing categories.

To filter items by routing category:

  1. From the Filters page, locate the Routing Categories section.

  2. Toggle Enable to Yes to enable the filter.

  3. Select Add Routing Categories.

  4. From the Routing Categories Set Options window, select the applicable routing categories.

  5. From the lower-right of the Routing Categories Set Options window, select Save & Close.

Table Tags

Only order items that are associated with tables that are assigned the identified Table Tags are printed. If no Table Tags are identified, all order items are printed regardless of the associated table.

To filter items by Table Tag:

  1. Locate the Table Tags section.

  2. Toggle Enable to Yes to enable the filter.

  3. Select Add Table Tags.

  4. From the Add Table Tags window, select the applicable Table Tags.

  5. From the lower-right of the Add Table Tags window, select Add # Table Tags.

Destinations

Only order items with the identified order destination are routed to the kitchen printer. If no order destinations are identified, all items are routed to the printer regardless of the order destination.

To filter items by the order destination:

  1. Locate the Destinations section.

  2. Toggle Enable to Yes to enable the filter.

  3. Select Add Destinations.

  4. From the Add Destinations window, select the applicable order destination(s).

  5. From the lower-right of the Add Destinations window, select Add # Destinations.

Order Sources

Only order items from the identified order sources are printed. If no order sources are identified, all items are printed regardless of the associated order source.

To filter items by order source (e.g. Mobile App, Web Site, POS terminal):

  1. Locate the Order Sources section.

  2. Toggle Enable to Yes to enable the filter.

  3. Select Add Order Sources.

  4. From the Add Order Sources window, select the applicable order sources.

  5. From the lower-right of the Add Order Sources window, select Add # Order Sources.

Item Sources

Only order items that are associated with the identified Item Sources are printed. If no Item Sources are identified, all items are printed regardless of the associated Item Source.

To filter items by Item Source:

  1. Locate the Item Sources section.

  2. Toggle Enable to Yes to enable the filter.

  3. Select Add Item Sources.

  4. From the Add Item Sources window, select the applicable Item Sources.

  5. From the lower-right of the Add Item Sources window, select Add # Item Sources.

Advanced Filter

To define an advanced item filter:

  1. From the Add Condition dropdown, select the desired property to filter.

  2. From the second dropdown, select the applicable condition for the selected property: Is OR Is Not.

  3. From the Select Condition Value dropdown, select the specific property value to filter.

  4. Select ADD.

  5. Use the AND, OR, and () controls to the right of the ADD button to define relationships between multiple item filters.

Advanced filter examples:

Example

Description

Table Tag Is SectionA AND Destinations Is Carry Out

Only items entered for tables with the tag SectionA with an order destination of Carry Out.

Routing Categories Is Burgers OR Item Source Is Mobile

Only items with an assigned routing category of Burgers or items with the Item Source of Mobile.

Order Sources Is Not Mobile App AND Destination Is Not Dine In

Items from any order source other than Mobile App that have been assigned any order destination other than Dine In will print.