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Payments Details

Xenial Cloud Portal 4-Dot Menu Suite Catering Orders Order List

Select an order to access the Payments menu located on the left:

Payment Details

List Header

Description

Suite Order

For details, see Suite Order in General Details.

Order Summary

For details, see Order Summary in General Details.

Assign Payment Method

Select a payment method. For details, see Select Payment Method.

Payments

Type

Payment type. Credit card, invoice, and custom payments are supported.

Method

Displays information dependent on the payment method.

  • Credit card - the card brand and last 4 digits of the card number

  • Invoice:

    • invoice number link if an invoice number has been generated. You can select the link to view details of the invoice.

    • blank if no invoice number is generated

  • Custom - blank

Amount

Amount paid by this payment record

Order Tip

Tip paid by this payment record

This column is displayed only when a tip has been added to the order.

Invoice Tip

Tip paid by this invoice

This column is displayed only when a tip has been added to the invoice.

Total

Total amount paid by this payment record

State

State of the payment record

  • The state of an invoice payment record, custom payment record, and captured credit card payment record is Paid.

  • The state of an authorized credit card payment record is Awaiting Tip.

Date Created

Date the payment record was created

Auth Code

Authentication code used for payment

Notes

User's notes for the payment record

Refund Orders

Order Number

System-generated ID of the refund order

This link navigates to refund order details.

State

State of the refund order

Order Total

Total refund amount

Tip

Total refund tip

Reason to Refund

The reason why the customer wants to make the refund