Drive-Thru Director

DTD-2325

Update logo for Valued Brand.

DTD-2326

Created new background option for Valued Brand.

DTD-2341

Speed of Services times displayed on the Rack and Stack Leaderboard appear green when under brand-det goal times, and red when service times exceed the set goal.

DTD-2134

The Pay Window average speed of service respects vehicles that move directly to the Pickup Window.

DTD-2079

Improved displayed data for the Rack-n-Stack and Daily Leaderboard features.

DTD-2138

DTD timing reporting respects close time configurations for closing after midnight.

DTD-2124

The Portal sync refreshes the DTD screen only once, as expected.

DTD-2122

The Portal sync respects the value for operating hours.

DTD-2113

Seasonal time changes are respected.

DTD-2150

Provided the ability to select Brand logo for the layout screen.

SPM-12, DTD-1944

The Additional Goal Times feature is available. The Additional Goal Times feature allows up to five (5) goal ranges and is configurable in The Portal.

SPM-11

Drive-Thru Director now has the ability to display Summary Screen information on a secondary screen. The output configurations for the media player's primary and secondary output ports are available on The Portal. Secondary output configurations are included in synchronization.

DTD-1779, DTD-1885

Added new logo options for Valued Brands.

DTD-1714

The Play icon on the Audio Alerts Configuration screen, now appears as expected.

DTD-1817

Internal software improvements to enhance site-level Portal configurations for unique site numbers. Previously, unique but similar site numbers held the potential to influence data reporting.

DTD-1795

Introduce new error codes for more informed error reporting.

DTD-1738, DTD-1757, DTD-1758, DTD-1806, DTD-1824

AutoMagicate during device upgrade performs as expected.

DTD-1794, DTD-1778

Additional device information and configuration options added to internal support commands.

DTD-1780, DTD-1781, DTD-1782, DTD-1783, DTD-1775, DTD-1777, DTD-1787, DTD-1792, DTD-1825, DTD-1984

Artisan commands are now available for internal support, removed outdated commands, and created internal documentation.

DTD-1866

Updated SSL certificates for v2.6 and v2.12

DTD-1875

Improved geography data determination.

DTD-1905

Improved Drive-Thru Director synchronization process.

DTD-1496

Improved DTD Stopwatch [Relative High Vehicle Time] status reporting.

DTD-1538

The Brand Logo now remains visible, even when the background building is changed.

DTD-1503

Vehicle order remains consistent, even when a slowpoke vehicle is removed from the digital drive-thru.

DTD-1443

Vehicle Indicator Bubbles, for sites that use a Double Lane [“Y”] Layout, now display at the Menu Board as expected.

DTD-1509

The Menu Board Vehicle Indicator Bubble now displays the total time spent at the menu board.

DTD-1497

The Greet-Time Vehicle Indicator Bubble now reflects elapsed time, as expected.

DTD-1491

When changing background layouts, the PU Only Layout now displays as expected.

DTD-1444

Upon start of day, Vehicle Indicator Bubbles now initialize with green background and text.

DTD-1499

Custom Dayparts now sync through The Portal as expected.

DTD-1648

Drive-Thru Director now adjusts Custom Dayparts to end 00:00:01 second before the start of the next daypart.

DTD-1222

Switching between the Main Drive-Thru screen and the Rack-n-Stack Leaderboard is now seamless, as expected.

DTD-1626

Switching between the Main Drive-Thru screen and the Scorecard is now seamless, as expected.

DTD-1523

Improved configuration update communication between the Portal and the Drive-Thru Director media player (controller).

DTD-1651

When the Daypart changes, Vehicle Indicator Bubbles continue to display elapsed time, as expected.

DTD-1742

For sites that use the Double Lane [“Y”] Layout, vehicles now display at Menu Board 2, as expected.

DTD-1669

Streamlined communication between the Portal and the media player (controller).

DTD-1675

A change in Daypart now displays immediately, even if a vehicle is active in the drive-thru.

DTD-1674

The DTD Stopwatch [Relatively High Vehicle Time] indicator now displays as expected, for sites that use the Pickup Only layout.

DTD-1625

Time zones indicated in the Portal are now respected by the media player (controller).

DTD-1451

Refined DTD API data communications.

DTD-1450

Time Indicators and Backgrounds for the Summary Tiles and Vehicle Bubbles now reflect the appropriate Goal-Met color of Green or Red.

DTD-1449

Restaurants that use the Pick-Up Only layout are now able to label restaurant-specific dayparts via The Portal.

DTD-1433

If a Goal-Time is not set by Your Brand, Drive-Thru Director displays Time Indicators and Backgrounds for Summary Tiles and Vehicle Bubbles in grey tones.

DTD-1447

Updated available Brand Logos.

DTD-1270

Updated software translations for the following supported languages:

DTD-1431

The Pickup Window is now labeled as “Window” on the Daypart and All-Day tiles, as requested by a Valued Brand.

DTD-1403

The 24-hour clock is now the default setting for Russian, Polish, and Hungarian languages.

DTD-1406

New alert type and screen for GPIOD time synchronization.

DTD-1340

Drive-Thru Director 2.6 now supports custom configuration of your Daypart and All-Day tiles. The details and benefits of this new feature are:

DTD-1302

Drive-Thru Director has implemented a new Pay Window segment. The details and benefits of this new feature are:

DTD-1289

An animated screensaver with the Drive-Thru Director Logo now appears during a Restaurant’s inactive hours.

DTD-1149

Implemented processes to replicate device-level configurations on the Portal in preparation for an upcoming release allowing portal integration.

DTD-1290

Configuration screens formerly accessible at the device-level are now read-only and accessible on the Portal.

DTD-1288

The Rack-n-Stack Leaderboard now compares Pick-up Window or All-Day times, as expected.

DTD-1180

Each segment of the Daypart and All-Day tiles are now customizable, as of Version 2.1.0.

DTD-1225

Audible alerts are now available and configurable through the keyboard-attached Ctrl+B Audio Alerts Configuration Menu.

DTD-1251

The Vehicle Indicator text displayed at the Menu Board of “at menu” or “waiting for greeting” is now optional.

DTD-1250

Additional backgrounds and layouts are available through the keyboard-attached Ctrl+L Layout Menu.

Daypart and All-Day Tiles are now even more customizable.

Lengthy Custom Restaurant Names now display without word-wrap on Rack-n-Stack or Weekly Leaderboards.

New Backgrounds | Drive-Thru Director now supports new backgrounds, including brand-specific backgrounds, for single-lane and double-lane (also known as "Y" layout) drive-thrus.

New Background Configurations | Backgrounds are now configurable for left-to-right (LTR) or right-to-left (RTL) drive-thru layouts.

Fast and Slow Vehicle Indicators | Drive-Thru Director now displays Fast or Slow Vehicles based on the the goals set in place by Your Brand and the performance of Your Restaurant. DTD displays Fast Vehicles when goals are met and Slow Vehicles when goals are missed.

DTD-996

Audible Vehicle Notification | Drive-Thru Director now provides a configurable option to play a sound when a vehicle first arrives in the drive-thru.

DTD-958

Weekly Leaderboard | The Weekly Leaderboard, similar to the Rack-N-Stack feature, displays the weekly speed-of- service average for the current daypart.

DTD-618

Performance Enhancements | Updated the DTD Controller OS and underlying components for optimal performance.

Backgrounds now scale for larger or smaller screens.

Additional time zones recognized.

DTD-892

Provided DTD functionality in the following languages: French, Hungarian, Russian, and Spanish.

DTD-929

Addressed an issue where if the DTD's browser was reset during a Slowpoke event, then that Slowpoke alert may remain on the display after the reset.

DTD-919

Addressed an issue where the DTD may display incomplete information because the GUI starts before the database is ready to display data.

DTD-867

Added the Greet Time Feature - The DTD can now be configured to measure "Greet Time." Greet time is the length of time that a vehicle waits at the menu board before the drive thru order taker's headset is activated. Tracking this time lets you know if your staff is promptly greeting your customers as they arrive in your drive thru. If enabled, you'll see a "Greet" section added to your DTD's summary windows.

DTD-867

Allowed for Tracking of Individual Limits - In addition to showing the percentage of vehicles that did not meet your configured Total time limit, the DTD can also show a count of vehicles with times that exceed a limit determined by your parent brand.

DTD-918

Addressed an issue where the DTD UI may not load if the DTD Service is not running when the UI starts.

DTD-832

The DTD Can Now Communicate Vehicle Statuses to the Outdoor DMB.

The DTD can now send its vehicle status to Outdoor Digital Menu Boards. If your DTD does not sense a vehicle at your menu board for over a minute, full screen takeovers can be configured to appear during idle times in your drive thru.

DTD-776, DTD-807, DTD-812, DTD-813, DTD-820, DTD-841, DTD-876

Improved automated test case functionality, which allows SICOM QC to more consistently generate test causes, pause these test cases in progress, and record and monitor the results.

DTD-821

Consolidated the records in the DTD database that govern day parts.

DTD-836

If the DTD is unable to reach the DTD data servers, then it will not display Rack & Stack information until that connection is restored.

DTD-844

Optimized DTD queries to improve performance and prevent potential strains on system resources.

DTD-857

DTDs now inform SICOM's DMB portal if they have the Rack & Stack feature enabled.

DTD-858

Goal time warnings, such as times displaying in red, will now appear one second after the configured goal time has been elapsed, as opposed to when the vehicle icon reaches that goal time. Let's say your menu board goal time was set to 45 seconds. Before this software version was introduced, your vehicle icon times would begin displaying in red at 45 seconds.

DTD-872

Provided DTD functionality in the following languages: German, Italian, Polish, and Portuguese.

DTD-880

Provided an advisory popup that notifies you when the DTD is undergoing database maintenance.

DTD-889

Hardcoded day parts have been removed. If day parts are not configured for a DTD, the day part title will appear as Day part N/A.

DTD-797

Addressed an issue where the DTD's database may become unresponsive when the DTD attempts to load its configuration.

DTD-830

Addressed an issue where complete daily leaderboard statistics may not appear after a day part change.

DTD-831

Addressed an issue where if two or more restaurants have the same total time, then they would show the same ranking in the Rack & Stack statistics popup.

DTD-835

Addressed spacing and text formatting issues in the Rack & Stack layout.

DTD-856

Addressed an issue where "Car missed goal" alerts may not display the configured time duration that the car had surpassed.

DTD-871

Addressed an issue where the timebox would not completely encapsulate the time when a vehicle icon is at the pickup window.

DTD-881

Addressed an issue where vehicle animation may not completely match a vehicle's loop events, resulting in valid vehicles potentially being treated as unexpected enters or slowpokes.

DTD-883

Addressed an issue where "Missed day part goal" and "Sensor issue" alerts may not appear even though their requirements had been satisfied.

DTD-894

Addressed an issue where the Canada/Newfoundland time zone was not available to select.

DTD-765

Updated Rack & Stack logic to better handle ranking of restaurants which have identical total times.

N/A

Introduced DTD Rack & Stack Feature - With this optionally licensed feature enabled, you'll be able to see how your restaurant's timing performance compares against other restaurants within your franchise.

DTD-765

Addressed an issue where dual lane sites may not record senses from the second menuboard.

DTD-770

Addressed an issue where the DTD user interface can experience a slight lag. This had no impact on recorded times.

DTD-782

Addressed an issue where the API key is generated using the local timezone rather than UTC.

DTD-784

Addressed an issue where the DTD may not properly resolve DNS.

DTD-228

The DTD can now be configured to display in languages other than English.

DTD-300, DTD-669

The DTD can now be configured with different goal times for each daypart.

DTD-340

The DTD will now use UTC format to track its times, allowing it to better address timing events during Daylight Saving Time.

DTD-540

Improved the process by which the DTD accounts for drifts in system time.

DTD-577, DTD-700

Enhanced the GPIO board's method of interpreting and retaining sensor information, allowing for increased stability and the ability to replay collected senses in case of an issue with the DTD server itself.

DTD-491

Audited DTD processes and functions for speed and responsiveness, refactoring those which took too long to complete.

DTD-559

Addressed a grammatical error in a submenu option.

DTD-670

Addressed an issue where the DTD would not retain its configured day parts.

DTD-680

Addressed an issue where the DTD's display may flicker during a "Vehicle Stuck in queue" message.

DTD-685

Addressed an issue where the vehicle animation may be delayed when using the "pickup window" only layout.

DTD-701

Addressed an issue where the DTD may re-upload previous days' information to the DMB portal upon upgrade or a connection resumption after a prolonged offlined period.

DTD-598

Addressed punctuation issues in "Sensor Issue" advisory messages.

DTD-605

Adjusted the polling schedule of the DTD controller in order to send data more efficiently.

DTD-637

Enhanced the "Check In" utility with more descriptive error messages.

DTD-660

Improved the internal DTD troubleshooting utility to display the DTD's current layout and daypart to the technician.

DTD-611

The update process has been refined to preserve a target site's logo/trademark images.

DTD-620

Addressed a memory issue caused by internal logging.

DTD-621

Addressed reporting and polling issues which may result from DTD controllers with configured timezones other than EST.

DTD-634

Addressed delayed vehicle animations caused by background processes overtaxing system resources.

DTD-635

Addressed an issue where vehicle times could not be recorded correctly during changes in Daylight Saving Time.

DTD-640, 648

The word "Problem" in advisory messages has been changed to "Issue."

DTD-646

Addressed an issue where a blank white idle screen may display following an upgrade.

DTD-657

Addressed an issue where switching to a "Pickup Only" layout can cause a white box to appear if a vehicle animation appeared on the menu board loop.

DTD-369

Enhanced the ability of the DTD to post previous days' data if it has been offline for an extended period of time.

DTD-456

Enhanced the ability of the DTD to receive and process needed software upgrades at any time of day.

DTD-515

When staging a DTD controller in-house, if the controller reports the same credentials as another local DTD controller has reported in the last 30 minutes, the DTD will prompt the person staging the controller to re-check these credentials before the staging process can proceed.

DTD-517

Enhanced DTD logging that advises if a DTD controller did not successfully process an update.

DTD-521

Introduced the ability to have the DTD monitor your pickup window time exclusively.

DTD-545

Added the ability for multiple DTD controllers to provide their timing information from the same restaurant.

DTD-351

Addressed an issue where the DTD may not recognize its display's resolution after a reboot.

DTD-414

Addressed an issue where if the DTD were displaying the alert that there is a sensor problem, it would prevent the alert that notifies that the DTD cannot in fact communicate with the GPIO board.

DTD-419

Addressed an issue where the "Vehicle stuck in queue" advisory message would prevent access to keyboard command submenus.

DTD-498

Addressed an issue where changing the timezone on the DTD controller would result in the advisory message for "vehicle stuck in queue."

DTD-507

Addressed an issue where the vehicle icon would not fit in the pickup window's container box.

DTD-525

Addressed an issue where vehicle icons may overlap in a "Y" drive thru configuration.

DTD-526

Addressed an issue where the DTD's idle summary screen may display incomplete totals.

DTD-537

Addressed an issue where a vehicle's animation may be slower after a browser reload.

DTD-541

Addressed an issue where a slowpoke advisory message may clear vehicle icons from the line until the next drive thru event.

DTD-575

Addressed an issue where the "Unable to Read Sensor Information" advisory message may appear even though sensor information was being correctly transmitted to the DTD.

DTD-549

The DTD API output has been reverted to its prior format, version 1.

DTD-550

Posted drive thru timing data will now be reconciled against the DTD's local drive thru timing data in order to ensure accuracy.

DTD-553

Addressed an issue where GPIO board mapping which had a "0" mapped in the first position may not interpreted senses correctly.

DTD-367

The DTD will now report its current patch level in the software version.

DTD-395

Upon upgrade, the DTD will sync its in-restaurant configuration with SICOM's DMB Portal. This ensures that updates from the DMB Portal match the local configuration on the DTD.

DTD-448

The DTD will now display an advisory message while undergoing an upgrade.

Please do not turn off or reset the DTD controller while the upgrade is in progress. No drive thru times will be recorded while this advisory message displays.

DTD-318

Added new millisecond field to DTD API, which is now at version 2.

DTD-382

Addressed an issue where car transitions from the line to the pickup window would not animate smoothly.

DTD-435

Addressed an issue where the report configuration menu would incorrectly report an error upon saving the configuration.

DTD-437

Addressed an issue where an unexpected enter on the pickup loop may cause the next car icon to not appear correctly on the display.

DTD-439

Addressed a typo in the "Sensor Problem" advisory message.

DTD-440

Addressed an issue where the timezone may be incorrectly set to Eastern Standard Time during an upgrade.

DTD-466

Addressed an issue where negative times would not be removed.

DTD-400

Suppressed GPIO advisory messages during the in-house update process that occurs before shipping a DTD controller.

DTD-471

Enhanced randomized sleep/wake times for portal reporting in order to reduce the risk of data traffic congestion.

DTD-479

Added the ability for the DTD controller to check for remote VPN capability, and fetch the remote VPN configuration file if it does not exist.

DTD-139

Vehicle senses will not be valid unless they've triggered the sense for a default time of at least 4 seconds. All recorded times will still include these initial 4 seconds.

DTD-223

Enhanced logging and failsafes to prevent incorrect configuration settings from causing the DTD to not accept keystrokes.

DTD-272

Allowed for enhanced timing data to post to up to the Burger BUS (BBUS).

DTD-292

Provided SICOM Support the ability to safely adjust a DTD controller's timezone setting via the command line.

DTD-298

Provided SICOM Support the ability to fully restore a DTD controller's software if an upgrade process did not complete.

DTD-354

Added the ability to configure a "max loop open time" for each individual sensor. Once a loop sense exceeds that time, the DTD will display a "Sensor problem" message.

DTD-380

Updated the phrasing of the alert that occurs when the DTD cannot read senses from the GPIO Board.

DTD-392

Updated formatting of the emails sent from the DTD when using the "Check In" feature during installation.

DTD-404

Added a "minimum total time" for a drive thru transaction to count as a valid timing event. If a drive thru transaction does not meet this minimum time, it is recorded as an "Unexpected Enter" or "Unexpected Quit" in the DTD's sensor data, but does not count as a valid drive thru transaction and is not included in reports.

DTD-334. 409

.Added the ability to individually configure DTD alerts. Alerts display on the upper right hand corner of your DTD:

DTD-288

Upgraded the DTD SQL database software to address recent CVEs.

DTD-304

Addressed an issue where the DTD controller would not register as present on the network when assigned a network address by DHCP.

DTD-306

Addressed an issue where vehicle animations may obscure other features of the DTD display.

DTD-311

Addressed an issue where "Slowpoke" events would cause previous dayparts' timing information not to display.

DTD-316

Addressed an issue where some alerts would remain displaying even after a reset.

DTD-327

Upgraded controller's PHP version to 5.6.6 to address CVE-2015-0235 (GHOST).

DTD-339

Addressed an issue where the pickup area may hold two vehicle icons at the same time after a possible drive-off was detected.

DTD-342

Addressed animation issues that may occur while vehicle icons are moving through a "Y" layout.

DTD-349

Addressed an issue where the DTD could display a black screen after a software upgrade until a reset occurred.

DTD-363

Addressed an issue where an upgrade may cause the DTD controller not to communicate with SICOM's DMB Portal.

DTD-364

Upgraded system software to address potential recent CVEs.

DTD-365

Upgraded OpenSSL to version 1.0.1l-r1.0

DTD-393

Upgraded controller's PHP version to 5.6.7 to address performance issues and potential CVEs.

DTD-394

Upgraded BASH version to 4.3-r34.0.

DTD-406

Addressed an issue where the second menuboard area of a Y layout drive thru would not display on the DTD after returning from a configuration menu.

DTD-413

Addressed an issue where the controller's timezone was not able to be configured via the keyboard shortcut.

DTD-277

Added the "Car stuck in queue" diagnostic message. If a vehicle has triggered a sense or been in line for more than 15 minutes, the DTD will consider this to be potentially incomplete timing data and display a red diagnotic message across the entire screen advising, "Car stuck in queue."

If you encounter this alert, please contact Xenial Support to troubleshoot the DTD sensor data. No additional timing data will be recorded while this alert is in effect.

DTD-330

Added a "Possible Drive-off Detected" countdown bar that shows when a vehicle may be considered a "Slowpoke" and will be pushed from the line.

DTD-343

Provided an API that allows users to retrieve matched pair data from the DTD database.

DTD-255

Addressed a graphical issue where the day part and sensor alerts could be made to unintentionally obscure the entire DTD display.

DTD-263

Addressed an issue where the maximum number of vehicles in line would revert to its default value after the DTD's browser was refreshed.

DTD-348

Addressed an issue where vehicles detected solely at the pickup window would be calculated as part of dashboard totals.

DTD-58

Added the ability for DTDs to be automatically configured and loaded with default settings.

DTD-59, DTD-109

Added the "Check-In" feature, which allows on-site techs installing a DTD to send an email with the DTD's current settings to SICOM Systems.

DTD-146

Enabled the DTD to receive upgrades automatically from SICOM's DMB Portal.

DTD-161

Improved the DTD's ability to communicate information to and download software updates from SICOM's DMB Portal.

DTD-250

Clarified and rephased DTD alerts.

DTD-257

Strengthened software response to multiple server connections in order to prevent disruptions in sensor event tracking.

DTD-249

Addressed an issue where a vehicle may be removed from the DTD's queue if the browser was refreshed.

DTD-251

Addressed an issue where the "Offline" warning message would prevent users from accessing hotkey menus.

DTD-254

Addressed an issue where the DTD would not correctly track vehicles after its server was restarted.

DTD-260

Addressed a CSS issue when displaying a "Y" drive thru configuration.