Back of House

400.00 | Fingerprints POS

Implementation Date: March 9, 2022

File Locations

External FTP:

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/HDXOE_400_00_Upgrade_Set/

  • /Public_HTML/Updates/TF/301.72/


  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\HDXOE_400_00_Upgrade_Set\

Special Notes

This release is for Pilot only and is deployed to the following Region: Ontario Major City (STANDARD).

Known Issues:

  1. In order for EDM to function, Office Enterprise must use SQL 2014 (or later).

  2. Office Enterprise currently does not support multiple stores on one BOH when EDM is enabled.

  3. Scheduled Backups will complete, but the event log will contain errors when optimizing databases.  This is an issue with SQL 2014.

  4. When posting files to version 400.00 in Ulmo, the version and folder name must be 400.00. Using 400.0 will not work.

  5. On some computers with multiple stores, HDSPACKAGES will not process successfully. The Auto Update found in 301.72 is now available under the Service menu. Use it to manually import HDSPACKAGE in the interim.

  6. Reprocessing RBI Export data through EDM currently fails. This will be corrected in the next build of Office Enterprise.

Required Product Updates

  • Product_updates_1172750.xml - Adds EDM Toggle (Enable/Disable) to the Options menu of Office Enterprise.

  • Product_updates_1172752.xml - Enables EDM for Auto Update retrieval and Reprocessing RBI Export data (TLOG).

Database / Additional Fields Required

New Databases:

  • Auth

  • EdmWeb

New Tables / Views:

  • RDSNextPOS now has a Reprocess Table

  • RDSofficeCtl now has a view called SiteIDandName



Implemented new AutoUpdate Service to support EDM and Ulmo updates.


Database version upgrade tasks moved to


"Ye Olde Download Programming" now exports/imports a Store Export on BOH regardless of the SA account status.


POSStatus service now creates and populates the storeExports table.


Import keyboards now runs in silent mode.


Auto Update Host now includes the deal date and time table.


Update Host now populates staircase fields f_21 through f_30 inclusive.


Telemetry data is now sent from the Office PC.


Updated POS Status Service to call the new Auto Update module.


EDM is used to reprocess TLOG data.


Updated the office update module to use data provided by EDM.


Main menu now loads with the new build.


Added table to support reprocessing database maintenance and telemetry.


Added table definition for upcharge exclusions to OE database management.


Combo editor now opens properly.


Added required database tables to enable EDM to run on office PC.


Office Enterprise Retrieve Stream now processes successfully.


Added EDM toggle to Office Enterprise Options menu for support.


Product update to enable EDM.


Product update to disable EDM.

301.72 | Fingerprints POS

Implementation Date: July 15, 2021

File Locations

External FTP:

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/HDXOE_301_72_Install_Set/

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/Update_MSI/HDXOE-30171-30172-Update-2021- 07-13/

  • /Public_HTML/Updates/TF/301.71/

Bran-files Network:

  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\HDXOE_301_72_Install_Set\

  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\Update_MSI\HDXOE-30171-30172-Update-2021-07-13\

Special Notes

  • Upon RA Approval, the pilot will involve a region of approximately twenty (20) sites.

  • After confirming a successful pilot implementation, the release will extend to All RBI regions on Sunday, July 18, 2021.

Required Product Updates

  • FPFD-2732 Product_updates_1000010.xml - Adds MCM Options to the OE Options menu.



Added missing tables for the POS to resolve an issue with the retrieve stream.


Added an Office module for configuring MCM options.


Created OE 301.72 package for full and upgrade installations.


Created product update to add MCM configuration to the OE menu.

Older Releases

301.71 | Fingerprints POS

Implementation Date: June 14, 2021

File Locations

External FTP:

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/HDXOE_301_71_Install_Set/

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/Update_MSI/HDXOE-30170-30171-Update-2021-06-08/


  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\HDXOE_301_71_Install_Set\

  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\Update_MSI\HDXOE-30170-30171-Update-2021-06-08\

Special Notes

  1. When using Change StoreID (part of Store Import / Export) it is required to perform a backup. If data exists for a deleted site, then Change StoreID should catch it and revert data back.

  2. There was an issue found during QA with the HDS POS Status Service processing an HDSPACKAGE on a BOH that contains multiple sites. Manual auto update works. This issue is likely in production but only with BOH that has multiple sites. FPFD-2688 was created to address and will be part of a future release.

  3. Issue found where "Ye Olde Download Programming" Store Export / Import fails on databases with integrated security. FPFD-2695 was created for this issue. Rdscreatecsv.dll Version 301.66.0.8 is available as a patch in the Install Set.

  4. HDS POS Status Service upgrade required a new hdsposservice.config.xml file. Future update.msi upgrades will not touch this file. Default Status Cycle time is now 75 minutes. Default Exclude Stores Greater is now 20000. Test/QA stores in the 20000 and 30000 range will need to alter these values.

Required Product Updates


  • Product_updates_853826.xml

  • Adds Store Import / Export to Service menu.

  • Only available under Service account.

  • Part of Install Set and Upgrade MSI



Store import/export has been rewritten in .NET, using a new file format. This option is located under the Service menu, and is accessible only by the Service account.


Fingerprints backup/restore to support changes to office database. This is part of the of Install Set and Upgrade MSI added in FPFD-2633.


Device Configuration no longer produces an error when a device is edited.


Database locks are now cleared when HDS POS Status Service starts or when the Backup / Restore DLL is opened.


The Time Interval Report will now load.


Added 301.71 Install Set and Upgrade MSI.


Download Programming will now cease if the DownloadTable or DatabaseType tables are empty.


Remote "Download All" function now performs.


Reprocess service will now start on new installs/upgrades.


User import/export will now open on databases with integrated security.

301.70 | Fingerprints POS

Implementation Date: April 26, 2021

File Locations

External FTP:

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/Update_MSI/HDXOE-30169-30170-Update-2021- 04-22/

  • /Public_HTML/Updates/TF/301.69/

  • /Public_HTML/Updates/TF/301.65/


  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\Update_MSI\HDXOE-30169-30170- Update-2021-04-22\

Special Notes

Known Issues:

  1. Sites with SQL 2014 will show no data in the Employee Sales Summary. (FPFD-2607)

  2. It is not possible to edit a device in the Device Configuration Editor.

Required Product Updates

  • FPFD-2605 - Product_updates_799518.xml

  • This update is automatically copied and run on install and upgrade prior to starting menu.

  • Located in C:\ProgramData\HDX\Data\Support\Product_Updates\



Update.msi testing for OE 301.65 to 301.70 and OE 301.69 to 301.70.


Created 301.70 package for full and upgrade installations.


Created product update to update OE menu to current standard. Removed modules that are no longer supported. Added missing entries on new installs.

301.69 | Fingerprints POS

Implementation Date: April 16, 2021

File Location(s)

External FTP:

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/Update_MSI/HDXOE-30168-30169-Update-2021- 04-15/

  • /Public_HTML/Updates/TF/301.68/


  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\Update_MSI\HDXOE-30168-30169- Update-2021-04-15\

Required Product Updates

  • FPFD-2586 - Product update needed for Daily Cash Schedule report for missing strings.

  • Product_updates_79420.xml

  • Deployed to all TF sites.

Database / Additional Fields Required


Special Notes

Used to upgrade Office Enterprise from 301.68 to 301.69 only.

Manually deployed to 100979 to correct functionality of the Quick Entry Report, Shift Report and Labour Hours Reports.

Released to all TF sites using OE 301.68 BOH.



RegBakImporantFiles service now correctly interprets Win7 register info.


Transaction Audit Report (TAR) now displays summary values in summary view.


Daily Cash Schedule now loads after office database changes.


Confirmed the functionality of the Quick Entry Report and Shift Report in Office Enterprise 301.68 matches that of 301.65.


Performed a product update for missing strings in the Daily Cash Schedule report.

301.68 | Fingerprints POS

Implementation Date: April 8, 2021

File Location(s)

External FTP:

  • /Public_HTML/ReleaseSoftware/HDSOE-Back-End/HDXOE/Update_MSI/HDXOE-30167-30168-Update-2021- 04-08/

  • /Public_HTML/Updates/TF/301.67/


  • \\bran-files01.sicom.local\ReleaseSoftware\HDSOE-Back-End\HDXOE\Update_MSI\HDXOE-30167-30168- Update-2021-04-08\

Special Notes

Only used to upgrade from Office Enterprise 301.67 to 301.68

Known Issues

Transaction Audit Report - does not show summary totals when option Country_Code is missing.

Daily Cash Schedule - does not report sales information

Quick Entry Report - does not function

Labour Report - does not function

Shift Report - does not function

Device Configuration - does not allow edits on existing devices

Historical Mode - does not function



Manager cards will now function after a Posera 301.67 download.

301.65 | Fingerprints POS

Implementation Date: November 03, 2020

Supplemental Information

This version of Office Enterprise is required in order for Fingerprints 2.98.0 to be deployed to communicate with the Site Configuration service and receive POS Files, Traffic Mode and Survey Text.



Created a service for Office PCs to retrieve configuration data.


Added a new site configuration service to the office installer (Update.msi).


Implemented a Product Update that will add the option for the URI for the Site Configuration Service.

301.64 | Fingerprints POS

Implementation Date: October 08, 2020

Updated Components

  • Delivery

  • PLU Editor

  • Discount Editor

Supplemental Information

The following product updates are required:

  • Product_updates_536426.xml - populates Discount Mapping

  • Product_updates_542349.xml - Populates supported Service Modes

  • Product_updates_582227.xml - French support for Loyalty Card Status

Special Notes

  • The BOH computer requires 301.62 or 301.63 in order to upgrade.

  • A computer with 301.64 is able to process item and keyboard files built from a computer with 301.63 as well as 301.64.

  • If an item file is created on a computer with 301.64, a computer with 301.63 cannot process the file.

  • The required product updates listed are only deployable to locations that have upgraded to 301.64.

  • Office Enterprise 301.64 is required in order to upgrade to Fingerprints or greater.


FPFD-1931, FPFD-2056

Implemented cumulative updates.


Added new Loyalty field to the PLU Editor. This field overrides the delivery upcharge by item (if required). The field contains a default value of zero (0) and override values are parsed as a percentage.


Improvements to the Discount Editor that includes managing enhancements for discounts and promotions.


Improvements to the delivery support service mode.

301.63 | Fingerprints POS

Implementation: January 30, 2020

Updated Components

  • Order Injector Service 301.56 - Installs the service as SICOM Order Injector

  • ReProcessRBI 301.58 - Support to reprocess data from the POS.

  • Fingerprints Availability Exporter 301.60

  • ReProcessRBI 301.62 - support for Microsoft .Net 4.0

Supplemental Information

This update does not contain MSI 301.61 - DigiCert Update and is in a separate update file.

This build has a version of 301.63.1 but reports to Ulmo as 301.63. This build relies on the update from January 28, 2020.

The following was performed at all sites through Screen Connect:

  • Deleted the contents of the Mandatory folder.

  • The HDS POS Status Service was stopped and restarted.

  • Any existing Database locks were cleared.



Need to re-install Export Product Availability after being removed with 301.62. Also need to include files that were missed when MSIs were skipped from 301.56 to 301.62.