Front of House

2.105.2.0 | Fingerprints POS

Implementation Date: September 9, 2021

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.428

HASP is not required

File Locations

PTDL_MCM4.2.16_AMEX_2.105.2.0_20210901.HDSPackage (SHA256:729F33DB60B3AFA49138ED62055BFC01615F2C7FA5F6A1ED20699370E22EEB84) is available in the following locations:

External FTP:

  • /Public_HTML/ReleaseSoftware/FingerPrints_Front_End/2021-09-01_2.105.2.0/

  • /Public_HTML/Updates/TF/ALL/

Bran-files:

  • \\bran-files01.sicom.local\ReleaseSoftware\FingerPrints_Front_End\2021-09-01_2.105.2.0\

Special Notes

  1. Training Mode totals do not appear on the Shift End or Day End Reports. This will be addressed in a future release.

  2. Item Void reporting contains unreported issues from previous builds. These issues are addressed in 2.105.1.0 with the exception of Staircased Items, which report the correct void amount, but the quantity voided is doubled. This will be addressed in a future release.

  3. When voiding a Combo, the void count will include all modifiers in the Combo. This is expected behavior of Fingerprints.

  4. Item Void counts will not include items removed in a REPLACE or SWAP function. This was requested by RBI Canada.

  5. By design, Refunded Discounts are included in the Discount total of the Employee Report.

  6. Cash Transfer (Cash Drop) Refunds are not supported.

  7. In compliance with security policies, Office Enterprise disables xp_cmdshell after use. As a result, certain registry commands run by ApplicationWrapper.exe will fail. This will be addressed in a future release.

  8. This release is delivered to the following pilot locations:

    • 102071

    • 102371

    • 105541

    • 106931

    • 108110

Improvements

FPFD-2833, FPFD-2837

$0 drive-thru orders caused sales balancing issues. $0 orders are now properly recorded in the shift summary tables on the order taker and payment registers.

FPFD-2834

An issue was resolved where the Fingerprints application closed without warning.

2.105.1.0 | Fingerprints POS

Implementation Date: August 17, 2021

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.428

HASP is not required

File Locations

PTDL_MCM4.2.16_AMEX_2.105.1.0_20210813.HDSPackage (SHA-256 Checksum: 3BB467DC02A14A56F12CDCD931D54CAAFAACD054EB4F8D998E3D55E6DA123F58) is available in the following locations:

External FTP:

  • /Public_HTML/ReleaseSoftware/FingerPrints_Front_End/2021-08-13_2.105.1.0/

  • /Public_HTML/Updates/TF/ALL/

Bran-files:

  • \\bran-files01.sicom.local\ReleaseSoftware\FingerPrints_Front_End\2021-08-13_2.105.1.0\

Special Notes

  1. Training Mode totals do not appear on the Shift End or Day End Reports. This will be addressed in a future release.

  2. Item Void reporting contains unreported issues from previous builds. These issues are addressed in 2.105.1.0 with the exception of Staircased Items, which report the correct void amount, but the quantity voided is doubled. This will be addressed in a future release.

  3. When voiding a Combo, the void count will include all modifiers in the Combo. This is expected behavior of Fingerprints.

  4. Item Void counts will not include items removed in a REPLACE or SWAP function. This was requested by RBI Canada.

  5. By design, Refunded Discounts are included in the Discount total of the Employee Report.

  6. Cash Transfer (Cash Drop) Refunds are not supported.

  7. In compliance with security policies, Office Enterprise disables xp_cmdshell after use. As a result, certain registry commands run by ApplicationWrapper.exe will fail. This will be addressed in a future release.

  8. This release is delivered to the following pilot locations:

    • 120230 - RBI Lab

    • 102015 - Brantford

    • TBD - Two sites that reported Mobile Order Balancing

    • TBD - Rollout Schedule

Improvements

FPFD-2722

Delivery Ticket reporting is corrected. Previously, Delivery Tickets were abnormally high on account the TLOG Reprocess only included transactions with a PlaceOrder status.

FPFD-2776

A Sales Discrepancy issue with FP 2.105.0 was resolved where Drive Thru Mobile Orders sent from the Order Taker were recorded on both Drive Thru POS.

Older Releases

2.105.0.0 | Fingerprints POS

Implementation Date: July 16, 2021

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.428 (with support for UX410 PinPad)

HASP is not required

File Locations

PTDL_MCM4.2.16_AMEX_2.105.0.0_20210707.HDSPackage is available in the following locations:

External FTP:

  • /Public_HTML/ReleaseSoftware/FingerPrints_Front_End/2021-07-07_2.105.0.0/

  • /Public_HTML/Updates/TF/ALL/

Bran-files:

  • \\bran-files01.sicom.local\ReleaseSoftware\FingerPrints_Front_End\2021-07-07_2.105.0.0\

Special Notes

  1. The footer details on Mobile Eat In, Take Out and Drive Thru Sticky Printer chits span two lines rather than one. This will be addressed in a future release.

  2. Because of file changes to the Merchant Connect Multi folder, the POS will perform an MCM Update and initialize the PinPad. Expect an extract for three (3) minutes when Fingerprints loads FP 2.105.0.0 for the first time.

  3. Released to the following pilot locations:

    • 102015 - July 14, 2021

    • 100387 - TBD - UX410 Pilot location

New Features

FPFD-2535

Implemented an outdoor PIN pad (UX410) to improve speed of service and reduce person-to-person touch points.

FPFD-2563

Provided support for outdoor PIN pad transactions at the order taker.

FPFD-2564

Injected donations returned from the customer loyalty server.

Improvements

FPFD-2700

Addressed an issue where the POS generated an error when attempting to perform a Tim Card sale with a UX410.

FPFD-2708

An order can now be suspended even if it was tendered at a different register.

FPFD-2709

TLOG now contains the Loyalty Discount when the Drive Thru Order Taker receives payment on an order with a Meal Deal and a Loyalty Discount.

FPFD-2710

Addressed an issue where GTs, GS, NS, taxes, and Payments Details for orders tendered on the Drive Thru Order Taker appeared on the Drive Thru Payment terminal.

Required Product Updates

The following Product Updates are required to support FPFD-2705 and FPFD-2733:

  • Product_updates_859445.xml: Adds UX410 upgrade confirmation string.

  • TBD - Adds payout/rebates for injected donations.

2.103.0.0 | Fingerprints POS

Implementation Date: June 03, 2021

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.428

HASP is not required

File Locations

PTDL_MCM4.2.16_AMEX_2.103.0.0_20210521.HDSPackage is available in the following locations:

External FTP:

  • /Public_HTML/ReleaseSoftware/FingerPrints_Front_End/2021-05-21_2.103.0.0_RC/

  • /Public_HTML/Updates/TF/ALL/

Bran-files:

  • \\bran-files01.sicom.local\ReleaseSoftware\FingerPrints_Front_End\2021-05-21_2.103.0.0_RC\

Special Notes

  1. The footer details on Mobile Eat In, Take Out and Drive Thru Sticky Printer chits span two lines rather than one. This will be addressed in a future release.

  2. Development not able to reproduce FPFD-2406 but a code change was made to prevent the probable cause.

  3. FPFD-2423 will require a product update. It will be posted once it is built and tested.

  4. Released to the following pilot locations:

    • 130250 - RBI QA Lab

    • 100387

    • 102015

    • 104275

  5. After a review of the results of the pilot locations, a rollout to RBI Canada will commence. This is tentatively planned for the week of June 7, 2021.

Improvements

FPFD-2393

Sticky printers now print for all order types.

FPFD-2406

Instituted improved POS tracking for White Label sales.

FPFD-2423

Improved POS management of unavailable items.

FPFD-2610

Improved tax reconciliation for White Label sales.

FPFD-2620

Streamlined error logs generated during PIN Pad status updates.

2.102.0.0 | Fingerprints POS

Implementation Date: May 5, 2021

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.428

HASP is not required

File Locations

External FTP:

  • /Public_HTML/ReleaseSoftware/FingerPrints_Front_End/2021-04-23_2.102.0.0_RC/

  • /Public_HTML/Updates/TF/ALL/

Bran-files:

  • \\bran-files01.sicom.local\ReleaseSoftware\FingerPrints_Front_End\2021-04-23_2.102.0.0_RC\

Special Notes

The new MCM version will cause the POS to initialize each PIN pad when upgraded. In this build, MCM sends a command to restart the PIN pad. This may cause an INIT to timeout. If this occurs, INIT the PIN pad again.

The HDSPackage has been posted to the following locations:

  • 130250 - RBI Lab

  • 101845 - Pilot location

  • 102015 - Pilot location

  • 103230 - Pilot location

New Features

FPFD-2422

Enhanced rate of labor data stream for Ameego reporting software from once a day to nearly real time.

FPFD-2427

Added a marker for end of day to notify the RBI Digital server.

FPFD-2496

The bundled MCM 4.2.16.428 MODCC 3.44 will:

  • Display "WELCOME TO TIM HORTONS" on the P400 PIN pad

  • Restart the PIN Pad during the upgrade

Improvements

FPFD-2367

POS now respects Loyalty / Coupon items added beyond a quantity of 199.

FPFD-2553

Taxes for White Label Service and Small Cart Fee now correctly applies to coffee under $4 Ontario tax rule.

Required Product Updates

RBI has not provided the final values for the following options for a Product Update. These values will be logged under FPFD-2618:

  • RBI_EOD_PARTNER_KEY

  • RBI_EOD_PRIVATE_KEY

  • RBI_EOD_RECONCILIATION

Once these values have been provided, an update will be created, tested and posted.

2.101.1.0 | Fingerprints POS

Implementation Date: February 23, 2021

Supplemental Information

This release is a Hotfix and is dependent on updates from Fingerprints 2.101.0.0

MCM Version 4.2.16.4008

HASP is not required

Improvements

FPFD-2479

Addressed an issue where combo buttons that only contain modifier PLUs would not sell all items attached to the combo button.

2.101.0.0 | Fingerprints POS

Implementation Date: February 05, 2021

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

New Features

FPFD-2326

Added front-end support for RTIconnect .csv interface.

FPFD-2328

Added the attachTo parameter to aid in processing mobile orders.

FPFD-2341

Enhanced Fingerprints debug log to include when a Manual Batch Close was performed.

FPFD-2363

Enhanced logging to include when the POS automatically cancels a suspended mobile order.

FPFD-2399

Added "Small Cart Delivery Fee" to POS White Label.

Improvements

FPFD-2013

Addressed an issue where tenders would not reappear after tendering a delivery order.

FPFD-2281

Improved consistency of data sent to Ameego.

FPFD-2333

Addressed Skip The Dishes orders that may time out.

FPFD-2417

Addressed an issue where AppWrapper may interfere with Fingerprints loading.

2.100.0.0 | Fingerprints POS

Implementation Date: December 09, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

Improvements

FPFD-2346

Addressed an issue where front counter registers with suspended orders will not load Fingerprints.

FPFD-2352, FPFD-2356

Addressed an issue where Fingerprints would not properly process RBI Connector Bus options.

3.17.8.0 | Fingerprints POS

Implementation Date: November 26, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

HASP is required

Improvements

FPFD-2319

Addressed an issue where the AMT value for Discounts in the Clearview Live XML is not always a positive value.

FPFD-2342

Removed features that required Office Enterprise 301.64 or 301.65.

2.99.0.0 | Fingerprints POS

Implementation Date: November 20, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

New Features

FPFD-2235

Implemented Small Cart and Service fees, and refined how these fees appear on receipts.

FPFD-2240, FPFD-2316

Clarified the advisory message that is displayed when a cashier switches to or from Delivery with items in the order.

FPFD-2263

Optimized the retention process for performance log files.

Improvements

FPFD-2118

Improved logging for Mobile Ordering bounce back requests.

FPFD-2244

Addressed an issue where injected Delivery orders would feature duplicate service mode information on the receipt.

FPFD-2332

Addressed database errors involving the Hockey Card/Discount on Drive-Thru Tray orders.

3.17.7.0 | Fingerprints POS [Select Regional Release]

Implementation Date: November 12, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

HASP is required

Improvements

FPFD-2319

Addressed an issue where the AMT value for Discounts in the Clearview Live XML is not always a positive value.

2.98.0.0 | Fingerprints POS

Implementation Date: November 04, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required.

In order for the Site Configuration to receive Files, Images Traffic Mode and Survey Text, Office Enterprise must be at 301.65. This release will only be deployed to those sites that have Office Enterprise 301.65 installed.

Improvements

FPFD-2258

Updated AppWrapper to retrieve POS files configuration from database.

FPFD-2259

Update Fingerprints to retrieve configuration data from database.

FPFD-2283

AppWrapper (CDN) now logs when the new method of File Deploy fails and will no longer use the previous method.

FPFD-2285

Fingerprints (CDN) now logs when the new method of File Deploy fails and will no longer use the previous method.

3.17.6.0 | Fingerprints POS

Implementation Date: October 27, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

HASP is required

Improvements

FPFD-2213

Addressed a variation between displayed and printed totals with team member discounts.

FPFD-2291

Adjusted Clearview live XML to not include tax in the order discount amount.

2.97.1.0| Fingerprints POS

Implementation Date: October 2, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

Improvements

FPFD-2053

Fingerprints feature change for RUTR Discounts and promotions (Office Enterprise 301.64 is required for this feature).

FPFD-2119

Added the ability to flag service mode discounts (Office Enterprise 301.64 is required for this feature).

FPFD-2130

Added support for Discount by Service Mode (Office Enterprise 301.64 is required for this feature).

FPFD-2138

Addressed an issue where prorated tax for White Label would be calculated incorrectly when taxable + prorated delivery amount was less than $4.

FPFD-2184

Addressed an issue where using the same barcode/loyalty card in a subsequent transaction will log DUPLICATE = TRUE in scanner data log.

FPFD-2222

The system will check if a loyalty scan has happened when "Pay Now" is selected.

Colour Coded Loyalty Scan Statuses (FPFD-2222)

Fingerprints 2.97.1.0 contains all changes in 2.97.0.0 but has a feature added that will provide a coloured highlight to the the Loyalty banner and Total cell based on the type of loyalty card used:

  • RED: No Loyalty Card Scanned.

  • YELLOW: Unregistered Loyalty Card scanned.

  • GREEN: Registered Loyalty Card scanned.

Required Product Updates

When Office Enterprise 301.64 is installed, the following Product Updates are required to support FPFD- 2053, FPFD-2119 and FPFD-2130:

Product_updates_536426.xml: Populates Discount Mapping

Product_updates_542349.xml: Populates supported Service Modes

2.97.0.0| Fingerprints POS

Implementation Date: September 25, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

Improvements

FPFD-2053

Fingerprints feature change for RUTR Discounts and promotions (Office Enterprise 301.64 is required for this feature).

FPFD-2119

Added the ability to flag service mode discounts (Office Enterprise 301.64 is required for this feature).

FPFD-2130

Added support for Discount by Service Mode (Office Enterprise 301.64 is required for this feature).

FPFD-2138

Addressed an issue where prorated tax for White Label would be calculated incorrectly when taxable + prorated delivery amount was less than $4.

FPFD-2184

Addressed an issue where using the same barcode/loyalty card in a subsequent transaction will log DUPLICATE = TRUE in scanner data log.

Required Product Updates

When Office Enterprise 301.64 is installed, the following Product Updates are required to support FPFD- 2053, FPFD-2119 and FPFD-2130:

Product_updates_536426.xml: Populates Discount Mapping

Product_updates_542349.xml: Populates supported Service Modes

2.96.2.0 | Fingerprints POS

Implementation Date: August 18, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

Improvements

FPFD-2195

Removed unneeded fields from the loyalty table.

FPFD-2199

Addressed an issue where the Employee Shift Report would not run.

FPFD-2200

Addressed an issue where the POS would not initialize.

FPFD-2202

Addressed an issue where a Tim Card No Charge would add to the total instead of subtracting from it.

2.96.1.0 | Fingerprints POS

Implementation Date: July 31, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

Improvements

FPFD-2139

Altered database queries to address database replication issues.

FPFD-2140

Added logging for scanner events from remote and local scanner.

FPFD-2143

Added support for an internal mobile order injector for quality assurance purposes.

FPFD-2144

Enhanced logging to address database replication issues.

FPFD-2181

Addressed database connection issues.

3.17.5.0 | Fingerprints POS [Select Regional Release]

Implementation Date: July 21, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

HASP is required

Improvements

FPFD-2134

Addressed issues found with 10% Discount on In Store and Delivery orders.

2.96.0.0 | Fingerprints POS

Implementation Date: July 17, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

New Features

FPFD-2032

Added Curbside Service Mode.

Improvements

FPFD-2095

Addressed an issue where scanning a loyalty card when selling staircased items with no default flavour, e.g. Bulk Cheese Tea Biscuits, may result in an unresponsive point-of-sale.

FPFD-2116

Addressed a capitalization issue in the reporting name for TimsDelivery (White Label Delivery).

FPFD-2117

Loyalty Coupons Point earned is interpreted as a qualifier instead of its expected status as part of a product discount.

FPFD-2114

Added extra logging to address an order taker terminal becoming unresponsive. This issue is currently unique to a single Tim Hortons location.

3.17.4.0 | Fingerprints POS [Select Regional Release]

Implementation Date: June 29, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

HASP is required

Improvements

FPFD-2113

Improved the POS calculations of TMX discounts.

2.95.0.0 | Fingerprints POS

Implementation Date: June 26, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required

New Features

FPFD-2030

Added White Label Delivery (TimsDelivery) Support. This feature allows:

  • The ability to add a flat tax to the Delivery Fee.

  • The ability to add prorated tax to the delivery fee based on a ratio of taxed items vs total items sold.

  • The ability to add Tips to an order.

FPFD-2093

Added premium pricing support manually (at POS) and for injected delivery orders.

Improvements

FPFD-1492

Addressed an issue when selling 96 donuts and adding another to the order resulted in an error.

Required Product Updates

FPFD-2106

This update provides Product_Updates_536463.xml, which adds the following:

  • A new option DeliveryUpCharge with a value of 10%.

  • The required elements so that the DELIVERY message can appear on the keyboard.

Note

A Product Update is required in order for Delivery Premium Pricing to function.

FPFD-2107

This update provides Product_Updates_536593.xml, which adds the following:

  • Adds Rebate 17 (Tips) and Rebate 18 (Delivery Fee)

  • Required elements so that Adds required elements so that TIPS and DELIVERY FEE can appear on the keyboard DELIVERY message can appear on the keyboard.

Note

A Product Update is required in order for White Label Delivery to function.

Database / Additional Fields Required

New Option: DeliveryUpCharge

The option allows the POS to charge a premium price on Delivery orders performed at the POS or injected into the POS (excluding White Label).

VALUE Settings:

Default (if option does not exist), then no premium is applied.

To apply a percentage, the set the VALUE with the surcharge amount followed by %.

For example, if the VALUE is 10%, then the POS applies a 10 percent premium to all priced items.

To apply a set amount for each priced item, set the VALUE to the amount to charge.

For example, if the VALUE is 0.50, then the POS applies 50 cents to each priced item.

3.17.3.0 | Fingerprints POS [Select Regional Release]

Implementation Date: June 15, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

HASP is required

Improvements

FPFD-2081

Addressed error messages that occured when a transaction starts with a promotion coupon and ends with a Value Meal.

2.94.2.0 | Fingerprints POS

Implementation Date: June 09, 2020

Supplemental Information

This release is a Hotfix

MCM Version 4.2.16.4008

HASP is not required

Improvements

FPFD-2073

Priced modifiers to be flagged as promotype = 1 in Clearview Live XML only if they are discounted.

FPFD-2077

Selling Baked Goods as a Quantity results in Restaurant Unavailable on mobile App.

FPFD-2082

Loyalty Rewards for free items will be marked as promotype = 1 in Clearview Live XML.

2.94.0.0 | Fingerprints POS

Implementation Date: May 26, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required.

Improvements

FPFD-2047

Update Clearview Live export on Quantity Items (EG 3 Coffees) and Stair-cased Baked Goods (EG 2 Honey Dip Donuts).

FPFD-2058

Improved performance of scanners at sites. Enable AUTO_RESYNCH

FPFD-2064

Order taker being removed from recall list on startup.

FPFD-2069

Improved interaction of the Message bus at test lab with feature build.

FPFD-2071

AppWrapper - Adjusted for Collation Errors when downloading to individual POS.

Special Notes for Fingerprints Release 2.97.0.0

If a site is upgraded to 2.97.0.0 and is then downgraded to 2.96.2.0, the POS will display POS Save Errors if the transaction contains Loyalty Card information. To address this issue, follow these steps:

  1. Close Fingerprints on the POS.

  2. Open Microsoft Studio Tool.

  3. Connect to the database of the register with issues.

  4. Expand XXXX_POS database.

  5. Right click on the OrderOnlineCoupons table and select Delete.

  6. A form will open showing the field that is being deleted. Confirm that OrderOnlineCoupons is the field being deleted.

  7. Select OK.

  8. Start Fingerprints on the POS again. See that Fingerprint 2.96.2.0 loads.

  9. Repeat steps 1-8 on all downgraded registers.

2.93.0.0 | Fingerprints POS

Implementation Date: May 12, 2020

Supplemental Information

This release is not dependent on another Fingerprints update.

MCM Version 4.2.16.4008

HASP is not required.

Improvements

FPFD-2048

Packaged TR build 400_8 with FP and validated.

FPFD-1969

Ensured AMEX Contactless Cards can process on Fingerprints POS.

3.17.2.0 | Fingerprints POS [Select Regional Release]

Implementation Date: May 06, 2020

Supplemental Information

This release is dependent on Fingerprints update: Product_updates_518214.xml

MCM Version n/a

HASP is required.

Improvements

FPFD-2024

Ensured Value Meal format (TMX) correctly accounted for a block option if there was no fake coupon.

2.92.3.0 | Fingerprints POS

Implementation Date: May 05, 2020

Supplemental Information

This release is a Hotfix and is dependent on updates from Fingerprints 2.92.0.0.

MCM Version 4.2.16.4004

HASP is not required

Improvements

FPFD-1993

Improved scanner interactions at multiple sites, preventing the POS from entering into an State:4 loop.

FPFD-2052

Ensured front counter registers would not switch to a drive-thru order taker with no saved orders for target device.